Chris Crosby (bio)
The level of expectation for the availability and functionality of data center-supported applications has become analogous to the same presumption that we have whenever we flip a light switch: It should just work, and you shouldn’t have to think about it. In effect, data centers have reached a level of ubiquity that requires them to provide the same level of service as utility companies. The presenter will examine the impact of this transition on the data center marketplace, as data centers are expected to operate not as technology but as a utility. The session will also include a discussion of the changes that data center providers are making to their modes of operation to maintain their competitiveness in the face of increasing levels of customer expectation and demand.