The pandemic of 2020 created a new set of realities that each of us had to embrace in our personal and professional lives. In the digital infrastructure industry, it showed each of us just how prepared our production environments were for stress, and how much stress these plans could accommodate. Looking back on what we saw, we have the opportunity to create much stronger operational plans, which account for much deeper and wider types of stress. And while another global pandemic of the magnitude of COVID-19 is less likely in the coming years, there are a wide range of other stresses that each of us must embrace in our strategic thinking and operational planning for complex digital infrastructures – which are now at the heart of each of our organizations.

Matt Stansberry (bio)
Vice President North America
Uptime Institute