Is it not ironic that the industry collecting performance data on all the world’s industries, shares very little real performance data about its own operations? Year after year we read reports on datacenter incidents, anomalies and outright crashes with statements that X % of incidents are caused by this and Y % are caused by that. We keep hearing about the human factor in all these incidents but no details. How much of the human factor is due to inexperience, lack of supervision or poor security controls? Likewise, on equipment incidents, how much is infant mortality, overload, lack of maintenance or old age? The reports we read are based largely on interpreted events with much extrapolation on frequencies. It is DCIRN’s charter to create a statistically significant knowledge database of global data center incidents, their causes and the solutions effected to prevent their reoccurrence.

Moderator:
Dennis Cronin, DMCO (bio)
CEO Americas
DCIRN and
Founding Member
7x24 Exchange International

Panelists:
Scott MacIntire (bio)
Vice President of Client Services
Salute Mission Critical

Jeff Omelchuck (bio)
Executive Director
Infrastructure Masons

Vali Sorell (bio)
Principal Hardware Engineer, Datacenter Integration Services
Microsoft

Ben Stewart (bio)
Senior Vice President of Operations
NTT Global Data Centers Americas